Privacy Policy

1. Introduction

Barecode Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

Barecode Limited is the data controller responsible for your personal data.

2. Data Controller

Barecode Limited

Company Number: 11637872

Registered Address: 8 Rushall Manor Road, Walsall, England, WS4 2HA

Email: hello@barecode.co.uk

3. Information We Collect

We collect minimal personal information, limited to:

Contact Information: When you email us, we receive your email address, name, and any other information you choose to include in your message.
Technical Data: Our web server automatically collects standard log information including your IP address, browser type, and pages visited. This data is used for security and to ensure our website functions correctly.

Providing your contact information is optional, but we will not be able to respond to your enquiry without it.

4. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide requested services
Communicate with you about projects and services
Comply with legal obligations
Protect our legitimate business interests

We do not use your personal data for automated decision-making or profiling.

5. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

Legitimate Interests: To respond to enquiries and conduct our business
Contractual Necessity: To fulfil our obligations when you engage our services
Legal Obligation: To comply with applicable laws and regulations

6. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with:

Service providers who assist in operating our business (e.g., hosting and email providers)
Professional advisers (e.g., accountants, lawyers) when necessary
Authorities when required by law

7. Data Retention

We retain personal information for as long as necessary to:

Provide our services and maintain business relationships
Comply with legal and regulatory requirements
Resolve disputes and enforce our agreements

Email correspondence is typically retained for 6 years after the last communication or the end of any business relationship, in line with UK statutory requirements.

Server logs are retained for 4 weeks for security and operational purposes.

8. Your Rights

Under UK GDPR, you have the following rights:

Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data in certain circumstances
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Request transfer of your data to another party
Right to Object: Object to processing based on legitimate interests

To exercise any of these rights, please contact us at hello@barecode.co.uk. We will respond to your request within one month.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

10. International Transfers

Our website is hosted in the United Kingdom. We use an email provider (Hover) that may process email data in Canada. Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as relying on applicable adequacy regulations or other lawful transfer mechanisms.

11. Complaints

If you have concerns about how we handle your personal data, please contact us first so we can address your concerns. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

https://ico.org.uk/make-a-complaint/

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.